Frequently Asked Questions
Order
How to Track My Order?
How to Track My Order?
You Can Track Your Order with your order id or tracking id visiting this link. Track Order
How to Cancel Order?
How to Cancel Order?
We are able to cancel your order only within 24 hours from order placing time.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship in Pan India Only.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 2-3 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
Please Note - Return/Exhange is available on selected items only.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
Top Customer Queries
What is Lycra?
What is Lycra?
Lycra is a premium stretch fiber known for its exceptional elasticity and shape retention. When blended with cotton or other fabrics, it enhances flexibility, comfort, and fit. Lycra ensures garments move with your body, maintain their original shape, and provide long-lasting comfort without sagging or losing structure.
What does AZO Free mean?
What does AZO Free mean?
AZO Free refers to fabrics that are free from harmful azo dyes — chemical colorants that can release toxic substances. AZO-free products are tested to ensure they meet international safety standards, making them safer for direct skin contact. This is especially important for innerwear and everyday essentials that stay close to your skin for long hours.
What are Organic Innerwears?
What are Organic Innerwears?
Organic innerwear is made from cotton grown without harmful pesticides, synthetic fertilizers, or toxic chemicals. The production process follows environmentally responsible practices, making it safer for your skin and better for the planet. Organic fabrics are naturally soft, breathable, and ideal for sensitive skin.
What does Antibacterial fabric mean?
What does Antibacterial fabric mean?
Antibacterial fabrics are specially treated to help prevent the growth of odor-causing bacteria. This helps maintain freshness, reduces unwanted odors, and enhances hygiene — especially in innerwear and activewear. It ensures a cleaner, more comfortable experience throughout the day.
What are Bodycare Thermals?
What are Bodycare Thermals?
Bodycare Thermals are specially designed innerwear garments crafted to provide warmth without bulk. Made using insulating, soft-touch fabrics, they help retain body heat while remaining breathable and comfortable. Ideal for colder seasons, Bodycare Thermals offer a snug fit, flexibility, and all-day protection against low temperatures.
What are the licensed character products
What are the licensed character products
Bodycare International Limited owns all rights and licenses to sell copyrighted characters available in Bodycare's online stores.
Know About DYCA
Know About DYCA
DYCA is a modern apparel brand delivering thoughtfully crafted casual wear for the entire family. With a strong focus on fabric quality and comfort, each piece is designed for effortless everyday style.
Know About TESON
Know About TESON
TESON represents a new design philosophy created for the new generation. As a brand, it combines contemporary style with everyday functionality — featuring ultra-soft, breathable 100% cotton, a flexible ribbed neckline that retains its shape, and durable stretchable fabric built for lasting comfort. Designed to move with you, TESON delivers premium quality for everyday essentials.
Know About Bodycomfy
Know About Bodycomfy
Know About Bodycare Kids
Know About Bodycare Kids
Established in 1992, Bodycare is one of India’s most trusted brands for kids innerwear and kids apparel, offering a wide range of cotton innerwear for kids, kidswear, kids thermals, and kids socks, along with thermals and socks for men and women. Trusted by over 30 million+ mothers across India, Bodycare is known for delivering comfortable daily wear for kids through soft fabrics, breathable materials, and skin-friendly fits that are gentle on young skin.
With a strong network of 20,000+ retailers, 550+ distributors, and 30+ exclusive brand outlets, Bodycare has built a deep nationwide footprint. Alongside this, the brand enjoys a strong and growing online presence across all major e-commerce marketplaces and social platforms, enabling easy discovery, engagement, and access to quality kids clothing anytime, anywhere.
Our collection focuses on soft cotton kids clothing, durable stitching, and child-safe fabrics, designed for all-day comfort and active lifestyles. We also offer a delightful range of cartoon character kids clothing and character innerwear for kids, making everyday essentials fun while remaining trusted by parents for quality and comfort.
